Hotel Europole

The hotel has a very convenient location, just a short walk from the train station and the conference venue, with plenty of restaurants nearby. The staff were very friendly, and my room was cleaned daily, which I really appreciated. On the downside, the breakfast was quite disappointing - there were no fresh vegetables, and the hot options were very limited, although the coffee was good. Another issue was the lack of sound insulation. I was woken up at night by doors slamming in the corridor, and in the mornings it was hard to sleep in because of the noise from other guests heading to breakfast.

I would not recommend this hotel. The restaurant is closed on the weekends, and there is no one working day shift at the desk. The doors are locked from the outside at night and during the weekend for safety, so if you happen to leave and forget your key, you’ll have to wait until staff arrives. On the issue of safety, this hotel is not in a very nice area. The air conditioning and electric tea-kettle in the room did not work, the room was very hot and small. There was also visible grime and stains in the shower. The main positive is that the staff was kind, accommodating and spoke English.

I arrived at night, the door was closed and it was raining outside. I rang a bell, but a guy who was inside did not want to let me in. After some time when I eventually was able to come in, turned out the ‘receptionist’ does not speak English and had no idea how to check me in. Even though I showed reservation document. Then he gave me a temporary room. In the morning, no one even tried to apologize and the hotel just decided to move my things to another room while I was out. I did not get any notification about this action and they did not even need my approval. I paid 600€ for this service. And should say, it’s the worst experience I have ever had! Earlier when I tried to cancel my reservation, they did not let me to do so. But I feel like I should not be paying for this kind of disrespect!

So this hotel is not really a 3 star hotel and you have to read this. So first of all, most of the staff did not speak any English which didn't help us because we were from Greece. It was a school trip so I know the rooms aren't the same, so at my room we didn't have a mirror which other rooms had and the light inside the shower didn't work. Also inside the bathroom we found used toilet paper in the trash bin and in the bath there is no handle to hold yourself and the floor is slippery so be careful when showering. Another thing was in one room the handle at the bathroom door was not placed properly and it damaged the wall and at that same room there was no fridge. The TVs weren't smart so there was no Netflix, the elevator is loud and it doesn't really deserve 3 stars. The only good thing they had was their food. That's all.

Let's start with the good; reception staff were friendly and helpful ( especially the lovely Rasha), location across from the train station was good and the cost was fairly reasonable. I'm guessing this hotel was built for the 1968 Olympics and has not been updated since. Felt very Eastern European cold war. Hard to find an outlet, let alone USB. Drab, dingy, outdated. Shower was cold, towels were practically threadbare. Bed has seen better days. Breakfast was understaffed. Had to cook your own eggs, squeeze your own juice and to help the harried staff we bussed our own dishes. We were next to the stairwell and could smell cigarettes when someone smoked there. Otherwise we smelled food from the restaurant and could hear lots of other guests. Dinner in the restaurant was pretty good. After walking around Grenoble maybe this is as good as it gets!

It is a nice 3 stars hotel. Wonderful people at reception, really good and kind attention. Clean. With kettle in the room which is a very good plus. The location was good to reach the venue of the fair I was attending to and 15' walking to the center. It is by the train station which, in many cities, is often an area to be careful in the night. It felt a bit dark but safe nevertheless.

Room was nice and comfortable. Nice large bathroom. Not sure why there was a separate shower as well as a shower over the bath. No real view but then it was a business trip so was not in the room for long. Breakfast was also good. Excellent range of choices - even honey comb! Overall good value for a business trip.

Very good hotel. Very Clean, easy accessible and friendly staff. Near the train station and the center ville. The only concern is that the wall decor(painting ) is not good for kids. My friends kids aren’t comfortable with the picture so I cover with towel. Aside from the painting everything went well. Recommended.