hotelF1 Lyon Sud Oullins

We needed a hotel for one night as we passed through Lyon on route north. This hotel was perfect as the location allowed us to leave our car safe in the car park and take the metro into the centre to explore the city. Room was clean and comfortable. Quiet during the night. Breakfast was ok but would have liked a croissant being in France. All in all perfect stay.

Terrible serviceI had booked a room with 2 single beds for 2 nights. When arrived they said their booking is just for one bed and there are no rooms for 2 beds anymore available.I showed them the booking and they were not interested on what was booked, they just insisted their booking was only one bed. I started recording this as proof as I would then escalate this to trip.com. The customer service of trip contacted them by phone and even after 20 mins still no room available. I was ok for the first night to have one bed as my friend only arrived the next day. They told me the next day, they would move me to another room and I just had to go to the reception. When I went there, same store, no room with single beds available and again the same story : tandem room is one bed. I dont care about the name of the rooms and what they are, online I booked 2 single beds and thats how they list on here. Again had to contact trip.com, which has a remarkable service. I just wanted then a refund and would never go to this hotel anymore. Trip could offer me that if the room was no available, but then suddenly they said here, a room with two beds. I stay every week in hotel rooms, this is the first time someone that works in a reception behaves like this and has nil interest in the customer and just want to argue and fight. Its a cheap hotel for a reason.

Good price-quality deal. Very helpful receptionist. We arrived very late (after opening hours), and he waited for us. Big shout out for him !

The location is a little bit tricky (not super central), but you really can't beat the value for money, and the facilities were totally fine. If you're looking for a budget-friendly place that gets the job done, this is a good choice.

This is cheap and simple. So it’s okay. But the service is very bad. Especially an evening responsible (woman) is very very unpleasant and rude. ||I can not in any way recommend this hotel and I hope that the management of this hotel will read and take action.

Told not to take photos. Which would be understandable i guess if not for the fact we where trying to translate. The house rules state no storage of bags at all after or before checkout. which is super inconvenient for travellers. The room was ok but the communal toilets where always wet and dirty. and the showers had what appeared to be black mold. Was unwelcoming except for the guy who was at the front desk in the morning. All in all wouldn’t come back but is ok if your willing to be in a bit of a dodgy area and not so clean bathrooms.

Really really Basic. Ok for crashing out but absolutely no frills and a lousy breakfast. Bread and foul coffee. If you can afford a bit more then I would advise investing it - rooms are like cells. Bed and TV - and hooks on wall. Nothing else. No frills.

Hotel was clean and staff were friendly. Breakfast a bit boring though. Just some bread, butter, jam and hot drink.